Reviews > Review: SRAM X9 10-Speed and Matchmakers

Review: SRAM X9 10 Speed and Matchmakers Review: SRAM X9 10 Speed and Matchmakers
The broken derailersThe injury I sustained!

SUMMARY (For SRAM X9 10-Speed and Matchmakers):SRAM is dead, long live Shimano!

+ Smooth shifting (when new).
+ Easy to set up and adjust.
- Big reliability issues with SRAM X9 10-Speed derailleurs, something I never had with 9-Speed.
- SRAM Matchmakers are weak and awkward to set up. I recommend avoiding!
- I have found Shimano XT (Dyna-sys) to be far nicer. (Only used short term).

When I bought my new Cove GSpot I rushed to put the new SRAM X9 10-speed shifters and derailleurs onto the bike. Last week, 6 months later, and after only 3 months of mountain bike guiding, I stripped all the SRAM stuff off my bike and replaced it with the Shimano XT 10-Speed shifters and derailleurs. If you are interested to know why then just read on…

Conclusion (To save you reading it all!)
Shimano have really moved the game on with their newest generation of XT shifters and mechs; if, like me, you haven’t tried them in a few years I really recommend you do. In my experience SRAM’s newest X9 10-Speed derailleur has serious reliability issues and I don’t want to invest in another one to see if I have just been unlucky (twice). The SRAM Matchmaker is a flexy, brittle piece of crap, don’t buy this under any circumstances… there I can’t say it any clearer than that.

Review: SRAM X9 10 Speed and Matchmakers Review: SRAM X9 10 Speed and Matchmakers
9 Speed Good10 Speed Bad

History – SRAM X9, X7 and X5, 9-Speed.
Previously I have used the 9 speed SRAM shifters and mechs, generally opting for X9 when I can although having tried X5 and X7 on occasion. Shifting is easy to set up and, as the cables stretch, adjustment is easy, no doubt due to the much marketed 1:1 actuation ratio. It can be hard to find a comfortable position for the shifters, partly due to the long upshift lever, and this is worse if you like one fingered braking. Reliability has been good for me, the rear derailleur is quite soft so bends occasionally but this also means it can be bent back into shape. The shifters last well, although they do occasionally get dirt inside and need to be opened for cleaning; an easy job with the old style shifters, however it is worth stressing that the newer ones are very awkward to reassemble. You have been warned!

Typically I have got around a year from a X9 9-speed rear derailleur, with a jockey wheel change at 6 months, and around 2 years from a set of shifters. Not bad.

Review: SRAM X9 10 Speed and Matchmakers Review: SRAM X9 10 Speed and Matchmakers

Recent History – SRAM X9, 10-Speed and Matchmakers.
Fitting and setting up the gears was easy however the first problem came with the Matchmakers; these felt very plasticy (they are made of metal) and not overly robust. The adjustment on the Matchmakers is very poor; I couldn’t rotate the shifters where I wanted because the head of the bolt securing them was obscured by the clamp. In use I found this bolt would frequently come loose and the shifters would slide round until they hit the brake lever. This continued until last week when I noticed a crack in the Matchmaker which held the rear shifter, this quickly worsened until the clamp snapped, leaving my brake secured only by one bolt and the shifter hanging loose. This could obviously have been very nasty if the brake had come loose too! When I checked the clamp for the front derailleur I found it was also badly cracked too.

The SRAM X9 10-speed rear derailleur has given me nothing but problems. The first problem came about 5 rides after fitting it when the spring that tensions the lower cage failed, meaning there was no tension in the chain. I put it down to bad luck and bought another 10-speed X9 derailleur. That lasted better but seemed to keep being knocked out of true, even when I hadn’t felt any collision. The final catastrophe came when I was railing a very fast open trail which I know very well, in a sharp right hand corner. I always jump a series of rocks on the entry, turn the bike in the air and land it in the berm;  this time, on landing, the bike just stopped and I was thrown forwards, resulting in a pretty nasty injury! It turns out the mech had moved, presumably from the force on landing, and got into the spokes, totally destroying itself and mangling my wheel. It was a painful limp to the road to get my spare bike and that evening I went to the bike shop and bought Shimano XT 10-Speed (Dyna-sys) shifters and derailleurs. The most painful thing though was that SRAM broke my beloved Charge Spoon saddle which had its rails bent in the crash.

Review: SRAM X9 10 Speed and Matchmakers
The Future: Shimano XT, 10-Speed Dyna-Sys
For the last week I have been riding the new Shimano XT 10-Speed shifters and rear derailleur. I am still using the SRAM front mech (what could go wrong?) and it works perfectly with the Shimano shifters. Setting up of both derailleurs was really easy, so much for the 1:1 ratio’s advantage! The indicator window on the XT shifters is easily to remove, making it very easy to set up the shifter position. In fact, because the thumb lever is shorter than the SRAM X9, it was much, much easier to find a comfortable position for 1-finger braking. I haven’t found myself using the 2 way release on the levers, however it should mean that it suits more people’s shifting styles.

In use the Shimano stuff is very ‘clunky’ compared to the SRAM shifting, however clunky soon begins to feel positive and this became a plus point for me. The levers are much more ergonomic I think and seem to require less force than the SRAM stuff. The XT Shadow rear derailleur is far more tucked away than the SRAM X9 one and so, I hope, is going to be less susceptible to impacts. Look out for a review on the Shimano kit later in the year.

Tags: Reviews

8 Replies a “Review: SRAM X9 10-Speed and Matchmakers”

  1. Craig Harris Says:
    July 13th, 2011 at 8:52 am

    People keep telling me to go for SRAM X9 because Shimano stuff wears down too quickly, but everyone I know with SRAM who rides aggressively ends up buying a new mech every 4 months because they smash them up.

    On my All-Mountain bike I’ve now been using a Shimano XTR Carbon-long-cage rear mech since Feb 2009 and haven’t even replaced any jockey wheels – though I’ve worn out 2 cassettes and 4 chains in that time … this mech has now finally started showing signs of side-to-side play, and I’m intending on replacing it with the new higher tension 2012 XTR trail mech later this year. The only part of drivetrain which has worn excessively is the front shifter, but the main body is plastic to save weight so this is expected; the rear shifter is still perfect; the feel of XTR levers is awesome and ergonomics work perfectly with my single finger breaking setup, oversize grips, seatpost adjuster and shock lockout (yes my bars are crowded)

    As for my DH bike, I’ve been using Shimano Saint since autumn 2008 and it’s still working perfectly despite taking a few hits into rocks which have left dents/scrapes in the “armoured” part of it.

    If I was on a tighter budget I’d have no hesitations putting XT on all my bikes, but I’m intending on sticking with XTR & Saint … SRAM just haven’t convinced me (and their brakes don’t last long either)

    PS: I ride a lot more than average, currently I ride between 4 and 10 hours a day, 7 days a week in and around Whistler.

  2. Stuart Wilson Says:
    July 13th, 2011 at 6:54 pm

    Nightmare. 10 speed is the work of the devil.

    All my old 9 speed x9 is great. Even though the mechs are a bit sloppy the shifting is good. Appears to be less sensitive to sticky cables than Shimano.

    Never had any trouble with matchmakers either. Mine are about 4 years old. They rarely come loose. Maybe yours were a bad batch to crack so quickly?

    I’ll be sticking to 9 speed for as long as i can.

    A few folk i know have mentioned shadow mechs bending easily.

  3. Bad luck with the 10speed Sram. Hopefully Shimano won´t try and kill you.

    I´m happy to stick with my 9 speed X9s but I would agree with you about the levers literally being a pain to use for upshifting. It takes a fair bit of force. I´m tempted to save a bit and try out a Saint mech & shifters next time.

  4. I have old SRAM 9 speed and when it finally wears out I’ll be back to Shimano for lots of the ergonomic reasons you point out.

    Minor correction though: SRAM shifters/mechs are 1:1 actuation (cable pull = mech movement), Shimano is 2:1 (cable pull at shifter is half the mech movement).

  5. Adam, thanks for the correction, I knew what I meant but typed it wrong. It’s the 1:1 ratio that I believed meant it was easier to set up SRAM. The fact that you have to be twice as accurate with Shimano I thought would be a problem. It doesn’t seem to be so far though. (Post edited thanks to Adam).

    Stuart, I know you ride a lot too so it’s funny you haven’t had issues with the Matchmakers. I wonder if they’ve changed the design since you got yours? I’ll have a look next time I see your bikes.

    Craig, I hope you’re having a good time in Whistler! I’d be interested to try the XTR because the XT is stunningly nice. A bit out of my budget though :-)

    Thanks for the comments Gary. The Saint is problably really nice too, I’m using the cranks and the brakes are next on the buy list I think.

    Cheers for all the comments guys. It’s interesting to hear your thoughts on it too!

  6. Thanks for the review. For the record I have had similar issues, X-9 mech spring failing resulting in no chain tension, numerous snapped chains, plus issues with ghost shifting on landing bigger jumps. I am going back to 9 speed.

  7. Simon Burgess Says:
    September 19th, 2011 at 6:30 pm

    I’m using the X9 10 speed setup 2* 10. Race XC, and pretty technical hard core trails.
    A good idea but I’ve had a different batch of problems!
    The stop tab on the front mech broke off, resulting in no stop for the outer ring.
    The rear thumb-shifter return spring is lazy so I have to hook the lever back with my thumb on the upshift(which gets annoying).
    Shift quality on the front truvativ x9 chainset seems bad.
    Chains suck on the inner ring for no apparent reasons (chains are still within wear limits)

    The plus side: The external BB is truly excellent, a quantum leap over the standard Shimano effort.

    So I’m probably moving to a 1*10 setup with an old Ultegra 39 tooth at the front :)

    The front shifter issue is a real pain, its a warranty issue….

  8. I have just bought a brand new Specialized comp 29 er that is fitted with the SRAMX9 rear derailleur. Great bike but within the first hour the lower cage spontaneously separated from the derailleur body. This resulted in a long walk back to the car but fortunately no injury.

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